April 24, 2024

DoorDash is launching a new ‘Package Pickup’ providing that lets customers request a supply particular person to choose up their pay as you go bundle from their residence and drop it off at a UPS, FedEx or USPS location. The corporate started piloting this function in March 2022 as a part of a small beta check, and is now formally rolling it out. For a payment of $5 for traditional customers or $3 for DashPass members, customers can rise up to 5 packages picked up and dropped off in the identical order.

To get began, that you must choose the Packages hub on the highest of the DoorDash homepage and choose the service that corresponds to the bundle you’re returning. Or, you possibly can sort “bundle” into your search bar. Then, that you must get your packages prepared and fasten a pay as you go delivery label to them. When you’ve got a delivery QR code, you possibly can ship the QR code on to your supply particular person within the DoorDash app. Your supply particular person will ship you a affirmation photograph after dropping off your bundle on the designated retailer.

DoorDash package pick up

Picture Credit: DoorDash

Through the beta testing, DoorDash stated it needed to assist customers keep away from the tedious process of taking a bundle to a publish workplace in an effort to fulfill a return. The corporate famous that though returns are widespread, they are often time-consuming, which is why it needed to create a technique to simplify the return course of by leveraging its present native logistics infrastructure. DoorDash additionally stated supply folks on its app are all the time in search of new methods to earn by the platform and that this new function will give them a further possibility to take action.

DoorDash says it plans to proceed to discover new methods to supply extra comfort for its customers, whereas giving its supply folks extra probabilities to earn cash on its platform.

DoorDash isn’t the one supply firm that has labored to supply such a service. Again in 2015, Uber supplied a “limited-time” option for purchasers to ship return packages to publish places of work. The function was known as “Returns” and was powered by UberRush, which shut down in 2018. Equally, a former on-demand delivery startup known as Shyp supplied a service that picked up packages and delivered them to their vacation spot. The corporate ended operations in 2018 after struggling to discover a scalable mannequin past its launching level in San Francisco.